Courtney age 6 & Natalie nearly 4
wearing Ultra headsets included with system.

Can the system be used with two single bikes or with a tandem?

Yes!  The system works great with the units in close proximity or up to 1/4 mile under ideal conditions.  Riding with a full duplex system (two live channels) permits normal conversation as if you were sitting next to each other.  There are no buttons to push as on a walkie-talkie unless you set it up that way.  You can enjoy increased safety and enhanced communication when riding a tandem or single bikes.  Think of the increased safety when riding with children on the trail or road.
CLICK HERE for a picture of a child riding riding a single bike.

Why is the Ultra Headset so comfortable?

The small speaker sits outside of the ear and there is NO earbud in contact with the sensitive tissue in or around the auditory canal .  The headset remains in place via a simple loop that goes behind the head and placed over the ears, like putting on a baseball cap.  The Ultimate Headsets have cords made to our specifications thus vastly improving ease of use, comfort, cord durability, and cord length issues.  

Will the Ultra Headset block out normal hearing?

No.  The external speaker design does not seal off the auditory canal hence you continue to hear ambient traffic sounds.  You may carry on conversations with other riders in a group without difficulty.

Is riding in the rain a concern?

We suggest carrying a Ziploc bag in case of  a true downpour to provide protection for the entire system.  Excessive moisture from a soaking rain could potentially cause damage.  Should your unit inadvertently become wet, turn the unit off immediately and let it dry with the battery cover removed for 3 or 4 days before turning it back on.  Remove the microphone cushions during this time as well.

Does the Tandem-Com Digital Wireless have a warranty?

The Tandem-Com Wireless and the Ultra Headsets are guaranteed to be free from defects in materials and workmanship for a period of 90 days from the date of purchase.  Should you experience difficulty with your unit, call us at 913-962-8866 to discuss your concern.  Items returned without authorization are refused.

Can two people talk at the same time?

Yes! Conversing is identical to being in the same room with someone thanks to the full duplex design.  Both mics are live all the time when the talk buttons are engaged.

May the system be used as a push to talk talk system?

Yes.  You may use the system as a PTT to extend battery life and to have private conversations too without the person having the other radio being able to hear.

What are the technical specs of the Tandem-Com Digital Wireless?

Click here!

WIRELESS FULL DUPLEX
INTERCOM

ANSWERS TO COMMON QUESTIONS

Can more than two people talk at the same time?

Any number of people (Remotes) may listen to one person (the Master).  Only one Remote set in the talk position may talk back to the Master in full duplex.  In other words, the Master may instruct one Remote to turn the talk feature Off and instruct another to turn theirs On.  If the Master instructs Rider B to switch their Talk button to the Off position and then instructs Rider C to turn theirs On, then rider C is now in full communication with the Master.  All other riders (no matter the number) will continue to hear the Master like an instructor in a classroom where you are able to talk only when called upon.

Will others with a Tandem-Com Digital Wireless hear us?

Only if are set to the same channels and the chance of that happening is very remote.  The units have dip switches similar to that used in garage door openers to provide security.  The switches provide a huge number of privacy channel combinations.  The chances of some one hearing you is probably the same probability of someone opening your garage door with a remote.

May I play music through the wireless system?

No.

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