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913.980.3772
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$25 minimum
order please
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1) Price,
Quantity, Description
2) Address, Phone, Email
3) Pick Favorite Pay Method from below-> Please
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Shipping,
Handling
& Insurance
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Domestic orders are generally shipped via trackable UPS or FedEx. Fast delivery available at a cost. Tracking number emailed. Rates on small orders are $15-$32 (includes $5-$6 handling, supplies, & driving to UPS or FedEx). These may add cost: small town, remote area, oversize, heavy, high value, or expedited.
Wheelsets - $75 - $110 depending.
Tandems - We will guide you to the lowest cost carriers. Tandems paid in full prior to shipment.
USPS? Rarely. Why? Unreliable, in our experience.
Contact us for AK, HI, International, 1, 2, or 3 day Shipment. COMPLETE ADDRESS AND PHONE NUMBER NEEDED FOR QUOTES!
Thank
you for your order!
Expect
great service.
We intend
to deliver!
Mark,
Sue, Courtney
Precision Tandems Purchase, Returns and Exchange Policy
By placing an order and providing credit card information, I hereby authorize Precision Tandems to charge my credit card account for items ordered plus any applicable shipping, handling, insurance value amounts, and convenience fees, whether said information was provided via telephone, text, email, or from self payment secure online pay link sent via email or text. I further agree to accept the terms and conditions below.
No returns after 30 days of the original ship date of in stock items. No returns on special order, drop-ship items, or international orders, once the order has been placed. No exceptions. Please don't ask.
A 15% restocking fee applies to all returns accepted by Precision Tandems, the same rate we are charged by our suppliers. Exceptions to the restocking fee include shipment of the wrong item.
Shipping charges are non refundable. Should 'free shipping' be included, 'normal shipping and handling' expenses are subtracted from the refund amount, applicable to domestic or international sales. All return shipping charges are borne by the customer.
Items must not have been installed, used nor worn and must be in the original package in "new" salable condition with all original documentation factory attached. Original packaging must appear new and should never be used as the shipping box. All licenses, manuals, accessories, and any other complimentary items must be included. Special order items are those not normally stocked by Precision Tandems, including drop-ship items.
All sales on Tandem Bicycles, Single Bicycles (new or used) in addition to Discounted, Used, Demo, Close-Out, Promotional Items, Clothing of any type, and Racks to haul tandems, are final with deposits on same being non refundable.
Please note that Precision Tandems does not have a satisfaction guaranteed policy as the customer is responsible for their own due diligence and or research when deciding to purchase and is not responsible for mistakes in ordering. Therefore items that have been opened, installed, worn, and or have been used, may not be returned.
All
items will be refused without a return authorization number.
Write for an authorization number and clearly mark it on the outside of the
package. Return authorizations are valid for 7 working days. Returned
goods need to be received in a timely fashion
to resell or return to our suppliers. We
are a maximum of 5 days away via ground shipping from anywhere in the lower 48
states. Include a note or email correspondence in the package containing
your name, address, phone number, and email address, along with a statement
describing the reason for the return.
Defectives: Refused Orders: Warranty:
Damage:
Items Sent By Us In
Error:
Privacy Policy:
Disability/Liability Waiver:
Catalog Pricing & Updates:
Miscellaneous:
Domestic Shipment:
Allowable
refunds are generally processed within 3 business days of receipt. Refunds
are to the original purchaser are via a pay method of Precision Tandems' choosing.
You
may request immediate replacement of a defective item by reordering
and paying for the item
or wait for Precision Tandems to receive and evaluate the returned
product. However, before returning a questionable item, please eliminate
the possibility of operator error to save time and an unnecessary second
shipping/handling charge to yourself. Such simple and preventable errors include
but are not limited to plugging chargers into the wrong port of the device, not fully plugging
batteries into gloves, lights, or intercoms, not plugging chargers into 'live'
outlets, etc.
Should
delivery of an order be refused for any reason, the order is subject to a 15%
restocking / return / handling fee, shipping costs both to you and back to us, shipping costs
returning
the item to our vendor and their restocking fee if the item was special order
and or drop shipped.
Products come with a manufacturer's warranty. Please
contact the manufacturer directly to learn of the coverage period and their repair
or replacement policy. Precision Tandems does not provide any warranty or
replacement beyond unless authorized by the manufacturer to do so. Any
authorized replacements may involve a handling charge and return shipping. All
shipping costs are the responsibility of the customer.
Safe delivery of a shipment is the responsibility of the
carrier. If the
box appears damaged upon arrival and you are dealing directly with a delivery
person, include a note stating such on the shipper's
proof-of-delivery paperwork such as "acceptance subject to inspection."
Inspect
your shipment within 48 hours
and promptly notify us and the carrier should damage exist. Should
you receive a damaged product or item, save
all packing material and boxes; necessary to file a valid claim. An
investigator may arrange for an inspection of the damaged
item. By
discarding packing material and box(s) or failing to meet with the carrier's
investigator, any possible claim becomes void and you agree to accept the
damaged item as is without free
replacement. Thankfully damage is an extremely rare occurrence.
We take great care to ensure that the
product shipped is exactly as ordered. We acknowledge however that
there will be rare occasions when products may be supplied by us in error.
We accept the return of such items only if they are unopened and in their
original 'new' condition. We will promptly
replace the item with that as ordered.
Any and all information collected on this site is for the sole
use of Precision Tandems. We never sell your information to third
parties or send unwanted e-mails.
By purchasing a product from Precision Tandems you agree to not hold
Precision Tandems or it's manufacturer's responsible for product failure
resulting from misuse, abuse, crashes or incorrect installation.
All prices on this website are subject to change without notice. We do our
best to provide
current and accurate information but
cannot be
responsible for typos, pricing errors, or availability. All orders are
subject to acceptance by Precision Tandems and therefore reserve the right to restrict or revoke any offers
or items posted on www.precisiontandems.com.
Tandem prices, unless specified, do not include shipping, dealer freight, assembly, nor
applicable taxes, if any.
Please allow 2-10 working days for delivery. You will be promptly notified of
any delays in shipment from our location.
Special Order
Tandems:
[ Contact Us ] [ Home ] [ 1st Visit ] [ Tandem Display ] [ Accessories ] [ Parts ] [ Closeouts ] [ Ordering Info ] [ About Us ] [ Links ]